Returns & Exchanges

We want you to love your look, which is why we offer a 30-day window for returns and exchanges on all eligible beauty products. Please ensure items are in their original packaging to qualify for a full refund or store credit.

1

Initiate Your Request

Visit our online Returns Portal and enter your order number and zip code to start the process.

2

Select Your Option

Choose whether you would like to exchange your lashes for a different style or receive a refund to your original payment method.

3

Pack and Ship

Print your prepaid shipping label, securely package your items, and drop the package off at any authorized carrier location.

4

Quality Inspection

Once our warehouse receives your return, we will inspect the items and process your refund or ship out your new exchange within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing